REVISION DATE: 01/25/2017

These terms and conditions govern your use of this website (LACQRD.COM) and our (LACQRD™, ANNACHELLE™, LLC) services; by using this website and/or scheduling services with LACQRD™, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you are prohibited from using this website or LACQRD™ services.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of LACQRD’S Privacy Policy.
Unless otherwise stated, LacQrd and/or its licensors own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.
republish material from this website (including republication on another website);
sell, rent or sub-license material from the website;
reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
edit or otherwise modify any material on the website; or
redistribute material from this website except for content specifically and expressly made available for redistribution, i.e. blog posts, social media feeds, public promo codes.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without LACQRD’S express written consent.  You must not use this website to transmit or send unsolicited commercial communications.  You must not use this website for any purposes related to marketing without LACQRD’S express written consent.
Access to certain areas of this website is restricted.  LACQRD reserves the right to restrict access to areas of this website, or indeed this entire website, at LACQRD’S discretion.
If LACQRD provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 
LACQRD may disable your user ID and password in LACQRD’S sole discretion without notice or explanation.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not give rise to legal action whether against you or LACQRD or a third party (in each case under any applicable law).  You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
LACQRD reserves the right to edit or remove any material submitted to this website, or stored on LACQRD servers, or hosted or published upon this website. Notwithstanding LACQRD’S rights under these terms and conditions in relation to user content, LACQRD does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
This website and services booked on this website are provided “as is” without any representations or warranties, express or implied.  LACQRD makes no representations or warranties in relation to this website or services booked or the information and materials provided. 
Without prejudice to the generality of the foregoing paragraph, LACQRD does not warrant that:
this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate or non-misleading;
Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Furthermore, LACQRD does not provide any guarantee, written or implied regarding:
actual services provided by LACQRD affiliates, including LacQrd Certified Technicans;
quality of services provided by LACQRD affiliates, including LacQrd Certified Technicans; or
availability of any product, technician, or services displayed on this website
LACQRD will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if LACQRD has been expressly advised of the potential loss.

By booking services with LACQRD (and its affiliates, including LacQrd Certified Technicians or LCTs) via this website, you agree that:
you will not hold LACQRD responsible for:
the service quality provided to you by LCT
any losses (time, monetary, or otherwise) as a result of mis-scheduled bookings, late LCT arrival or lack of technician availability;
incomplete service provided due to unreasonable working conditions including but not limited to lack of running water, electricity, seating, and sanitary settings; or
the length of time or duration services provided, especially resulting in any losses (time, monetary, or otherwise).
You may book services seven (7) days in advance of desired appointment time.  You may not book services less than one (1) hour prior to desired appointment time.  You may not book more than four (4) services at any given time without the expressed consent of LACQRD.
You may cancel your scheduled appointment at anytime.  Cancellations made at least one (1) hour in advance of scheduled appointment times will be cancelled without penalty and you will be refunded 100% of your total bill.  Refunds are returned to the originating payment form or LAQCRD electronic gift care only.
Any cancellation for any reason less thank one (1) hour in advance of scheduled appointment times are subject to a 100% cancellation fee.  LACQRD is not responsible for any unforeseeable circumstance that may prevent you from cancellation in a timely manner, including lack of internet access, cellular network access, website down-time, or affiliate application down-time.
Nothing in these terms and conditions will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in the terms and conditions will exclude or limit LACQRD’S liability in respect of any:
death or personal injury caused by LACQRD’S negligence;
fraud or fraudulent misrepresentation on the part of LACQRD; or
matter which it would be illegal or unlawful for LACQRD to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in these terms and conditions are reasonable. 
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, LACQRD has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against LACQRD officers or employees in respect of any losses you suffer in connection with the website or services provided by other parties, including LacQrd Certified Technicians (LCTs).  LCTs are independent contractors who retain sole responsibility for the services they provide.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect LACQRD officers and employees.
If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify LACQRD and undertake to keep LACQRD indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by LACQRD to a third party in settlement of a claim or dispute on the advice of LACQRD’S legal advisers) incurred or suffered by LACQRD arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Without prejudice to LACQRD’S other rights under these terms and conditions, if you breach these terms and conditions in any way, LACQRD may take such action as LACQRD deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

LACQRD may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  The date at the beginning of these terms signifies the last date of revision.  You must reference the terms and conditions for updates.
LACQRD may transfer, sub-contract or otherwise deal with LACQRD’S rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions, together with LACQRD’S Privacy Policy constitute the entire agreement between you and LACQRD in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.
These terms and conditions will be governed by and construed in accordance with STATE & FEDERAL LAW, and any disputes relating to these terms and conditions will be subject to the non-exclusive jurisdiction of the courts of CALIFORNIA.

REVISION DATE: 01/25/2017

Your privacy is important to LACQRD™ (ANNACHELLE™, LLC).  This privacy statement provides information about the personal information that LACQRD™ collects, and the ways in which LACQRD™ uses that personal information.

LACQRD may collect and use the following kinds of personal information:
information about your use of this website
information that you provide for the purpose of registering or booking services with the website;
information about transactions carried out over this website;
information that you provide for the purpose of subscribing to the website services; and
any other information that you send to LACQRD.
LACQRD may use your personal information to:
administer this website;
personalize the website for you;
enable your access to and use of the website services;
send to you products that you purchase;
supply to you services that you purchase;
send to you statements, invoices, and or receipts;
collect payments from you; and
send you marketing communications.
Where LACQRD discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, LACQRD may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
LACQRD will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
LACQRD will store all the personal information you provide on its secure servers or third-party contracted servers including secure cloud servers.
LACQRD never stores personal payment information (i.e. credit card numbers, expiration dates, or security codes) on its website, booking platforms, or otherwise.  If you elect to have personal payment information stored while booking a service, purchasing products, or any other payment processed with LACQRD, your payment information is stored on, Stripe, or Braintree secure servers.  LACQRD, its officers, employees, sub-contractors, or agents do not have access to view your personal payment information.
LACQRD may update this privacy policy by posting a new version on this website. 
You should check this page occasionally to ensure you are familiar with any changes. 
LACQRD.COM contains links to other websites. 
LACQRD is not responsible for the privacy policies or practices of any third party.
If you have any questions about this privacy policy or LACQRD’S treatment of your personal information, please email us at